Last updated: 5 February, 2026
Pietos Solutions Private Limited (“Pietos”, “we”, “our”, “us”) is committed to protecting the privacy and personal data of individuals whose information we process. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. About Us
Legal Entity Name: Pietos Solutions Private Limited
Registered Office:
427, Paryatan Vihar,
Vasundhra Enclave,
Delhi, India
Email: contact@pietos.com
Website: https://pietos.com
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Individuals whose data is processed for background verification
- Clients, candidates, employees, contractors, and vendors
- Users of our digital and API-based verification platforms
3. Nature of Services
Pietos provides background verification, due diligence, and risk mitigation services, including but not limited to:
- Employment verification
- Education verification
- Criminal / court records checks
- Police verification through authorised law firms
- Address verification (digital and physical)
- Identity and database checks
- API-based and instant verification services
4. Personal Data We Collect
Depending on the service, we may collect and process the following personal data:
- Name, date of birth, gender
- Contact details (email, phone number, address)
- Government-issued identifiers (where legally permitted)
- Employment and education history
- Criminal or court record information (where applicable)
- Documents submitted by individuals or employers
- IP address, device details, and system logs (for platform security)
5. Sources of Data
We collect personal data from:
- The individual (candidate / data principal)
- Employers, staffing agencies, or authorised clients
- Public records and government databases (where permitted)
- Third-party verification partners and law firms
- Digital platforms and consent-based integrations
6. Purpose of Processing
Personal data is processed strictly for:
- Conducting background verification and due diligence
- Fulfilling contractual obligations with clients
- Legal and regulatory compliance
- Fraud prevention and risk assessment
- Platform security, audits, and system improvement
7. Lawful Basis for Processing
We process personal data based on:
- Consent provided by the individual
- Legitimate use for employment, verification, or compliance purposes
- Contractual obligations with clients
- Legal obligations under applicable laws
8. Data Sharing and Disclosure
We may share personal data with:
- Clients who have engaged our services
- Authorised verification partners, vendors, and law firms
- Government or regulatory authorities when legally required
- Technology service providers supporting our systems
All such sharing is governed by confidentiality and data protection obligations.
9. Cross-Border Data Transfers
We may process or store personal data outside India for technology, security, or operational purposes.
Such transfers are undertaken in accordance with applicable laws and with appropriate safeguards to ensure data protection.
10. Data Retention
Personal data is retained only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Meet legal, regulatory, or contractual requirements
- Resolve disputes or enforce agreements
Once no longer required, data is securely deleted or anonymised.
11. Data Security
We implement reasonable technical and organisational safeguards, including:
- Access controls and role-based permissions
- Secure servers and encrypted storage
- Periodic audits and monitoring
- Vendor security assessments
12. Rights of Data Principals
As per the DPDP Act, individuals have the right to:
- Access information about their personal data
- Request correction or erasure of data
- Withdraw consent (where applicable)
- Raise grievances regarding data processing
Requests can be made by writing to contact@pietos.com.
13. Grievance Redressal
For any questions, concerns, or complaints regarding this Privacy Policy or data processing practices, please contact:
Grievance Officer
Email: contact@pietos.com
We aim to resolve grievances within reasonable timelines as prescribed under applicable law.
14. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience, monitor performance, and enhance security. You may manage cookie preferences through your browser settings.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
16. Contact Us
For any privacy-related queries, please write to:
📧 contact@pietos.com
