Privacy Policy for Pietos
At Pietos, safeguarding your privacy is our top priority. As a trusted provider of background verification (BGV) services, we are committed to handling your personal information with the utmost care, transparency, and compliance with applicable laws. This Privacy Policy outlines how we collect, use, store, and protect your data.
1. Information We Collect
To deliver accurate and efficient background verification services, we may collect the following types of information:
- Personal Identifiers: Name, date of birth, government-issued identification numbers (e.g., Aadhaar, PAN).
- Professional Details: Employment history, educational qualifications, and references.
- Sensitive Information: Criminal records, credit history, and biometric data (only with explicit consent).
- Contact Information: Email addresses, phone numbers, and residential addresses.
- Technical Data: IP addresses and device details for service optimization.
2. How We Use Your Information
Your information is used strictly for the following purposes:
- Conducting comprehensive background checks as requested by our clients (e.g., employers or institutions).
- Verifying the accuracy of submitted details against authorized databases.
- Generating detailed reports for hiring or compliance purposes.
- Improving our services through anonymized data analysis.
3. Legal Basis for Processing
We process your data based on:
- Consent: Your explicit permission prior to initiating any background checks.
- Contractual Obligations: Fulfilling agreements with clients requiring verification services.
- Legal Compliance: Adhering to applicable laws and regulations governing data protection.
4. Data Security Measures
At Pietos, we implement robust security measures to protect your data:
- Encryption protocols (AES-256) for secure storage and transmission of information.
- Role-based access controls to ensure only authorized personnel can access sensitive data.
- Regular audits and compliance checks to maintain data integrity and security.
5. Data Retention Policy
We retain personal information only as long as necessary:
- Typically for a period of three years post-verification or as required by law.
- Upon expiration of the retention period, all personal data is securely deleted or anonymized.
6. Sharing Your Information
We share your information only under the following circumstances:
- With authorized clients (e.g., employers) who request the verification services.
- With regulatory authorities when legally mandated.
- With trusted third-party partners involved in the verification process (e.g., educational institutions or criminal record databases).
We never sell or misuse your personal data.
7. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Rectify inaccuracies in your records.
- Deletion: Request deletion of your personal information where applicable.
- Consent Withdrawal: Revoke consent at any time (note that this may affect verification outcomes).
To exercise these rights, contact us at privacy@pietos.com.
8. Compliance with Laws
Pietos complies with global privacy standards such as:
- General Data Protection Regulation (GDPR) for EU citizens.
- California Consumer Privacy Act (CCPA) for U.S.-based individuals.
- India’s Digital Personal Data Protection Act (DPDPA).
We ensure all processes are aligned with these regulations to maintain trust and transparency.
9. Updates to This Policy
This Privacy Policy is effective as of January 30, 2025. Any updates will be communicated via our website or email notifications.
10. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us:
Email: contact@pietos.com
Address: 166 A, Mayur Vihar Phase I, Pratap Nagar, Mayur Vihar, Delhi, 110091
Phone: 011 3500 4242
At Pietos, we are committed to protecting your privacy while delivering exceptional background verification services you can trust.
This policy reflects Pietos’ dedication to transparency and compliance while emphasizing its role as a trusted partner in background verification services.